Call Center Philippines

$6-B BPO Industry Launches Own Advocacy Group

The BPO industry launched its own advocacy group called the Association of Call Center Agents of the Philippines (ACCAP) in November of 2009. The group is a non-profit organization that aims to unite and represent the rapidly growing community of BPO and call center workers in the Philippines. Representatives and members of the group are also employees in various call centers and BPO firms across the country. ACCAP also launched its web portal which aims to connect BPO and call center agents and their families all over the nation.




More about the BPO Industry Advocacy Group