Call Center Philippines

Blind Persons Seen to Succeed in Call Centers

Business process outsourcing (BPO) companies and call centers can become venues for blind people armed with basic computer skills and the English language to establish their own careers. It’s just a matter of these people having access to and training in technology so that they can explore opportunities for employment and personal development. According to Randy Weisser, executive director of non-government organization Resources for the Blind (RBI), a call center is a huge potential prospect for blind graduate students. The organization, in partnership with IBM Philippines, has a program called Computer Eyes, a week-long computer camp for blind students which aims to empower visually challenged people with computer and language skills that they can use.

Currently, massage therapist is reportedly the number one “profession” of blind people in the country. RBI’s program aims to change this by arming visually impaired persons with other skills they can use for other employment opportunities. BPO firms and call centers like IBM Philippines usually have diversity policies that allow differently abled individuals to work in their companies.




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