In November 2009, BPO services provider CSS Corp. announced that the company will hire 600 people for its Manila facility by the end of the year. CSS Corp., along with other big BPO firms, considers the Philippines as a good BPO destination with its inherent advantages. According to CEO of CSS Nick Sharma, the Philippines has friendly Government policies, high quality talent pool, and robust infrastructures that help in optimizing BPO clients’ investments. The firm has made it a point to implement practices that allow it to enhance its client’s revenue streams. The BPO firm, in turn, hires more employees as the clients see the advantages of outsourcing in the Philippines and move jobs to the country.
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