24/7 Answering Service
Effectively prospect, validate, and generate leads using our outbound calling service. Our approach includes authentic transaction-based models, shared services, and results-driven campaigns.
Why Do You Need To Outsource 24/7 Business Answering Service?

Outsourcing your 24/7 answering services can significantly boost your business’s customer satisfaction. Offering live answering support after-hours opens the door to a wider range of potential clients, many of whom are only available outside regular business hours. If your operations are still limited to 9-5, you’re missing out on valuable opportunities.
However, availability isn’t the only factor to consider. The quality of the answering service is just as important. Managing excellent telephone answering services while juggling multiple tasks can be challenging—but you don’t have to do it alone. Call Center Philippines is here to help with after-hours answering services. With nearly two decades of experience providing inbound call center services to SMEs, we are experts in the field.
Our phone answering services are ideal for small businesses, offering affordable pricing with no requirement for a large customer service team. We understand the needs of start-ups and allow you to scale at your own pace, providing guidance every step of the way.
We also know how crucial it is to protect your sensitive information. That’s why we’ve implemented strict security measures to safeguard your data. Our ISO certification reflects our commitment to ensuring the highest level of data protection.
Our Current Benchmarks For 24/7 Answering Service
4
Core Market Focus
United States, Australia, Europe, and Asia
7+
Years of Customer Service Experience
All of our clients gain more customer satisfaction rate after they set up their own 24/7 answering service team.
100%
Flexible Pricing Option for SMEs
We accept packaged, results-based, and other business models
Our Approach In 24/7 Live Answering Service
When outsourcing 24/7 answering services, prioritizing service quality is essential. While it’s well-known that outsourcing can lower operational costs, our approach sets us apart from other BPO companies. With nearly twenty years of experience, we deliver a world-class virtual receptionist service by following a proven formula. Here’s how we achieve this:
- We recruit talent based on the specific criteria you provide.
- We offer comprehensive training focused on customer service and crisis management.
- We conduct mock calls to ensure readiness before onboarding.
- We guarantee exceptional customer support for your business. Our outsourcing partners consistently receive positive feedback thanks to our reliable 24/7 call-answering service.
Answering services for small businesses
The world never sleeps, and so should your business. Hire people that will attend to your customers’ inquiries even if you’re not around. It will increase your customers’ satisfaction knowing that you are available anytime.
Answering Service Care
Don’t just rely on your answering machine: schedule meetings and appointments even after business hours. Hire people who will organize your calendar. All you have to do is call them in the morning.
Weekend/Holiday Live Answering Services
Weekends and holidays shouldn’t be a hindrance to your operation. We provide a team that can also work during these days. Expect better feedback from customers, knowing you can entertain them during these days.
Virtual Receptionist Service
Don’t just rely on your answering machine: schedule meetings and appointments after business hours. Have your files and documents ready before your regular business hours.
Local Answering Service
We can connect your business phone number to our system, so whenever someone calls you after hours, it’ll be routed to our live answer service. Additionally, our team has the best neutral accent in the BPO industry. Your customer will be comfortable talking to them as they sound like locals.

Don’t overlook our services! More businesses are investing in their own 24/7 answering service teams. Let us support you in making this transition.
Our business development managers are here to support you every step of the way in your outsourcing journey. We’ll help you identify your service needs, from selecting the right software to determining the ideal team size—whatever your requirements, we’ve got you covered! With no minimum service requirements, our goal is to help your business thrive and grow.
Affordable 24/7 Call Center Answering Service
The cost of our service is very flexible as we depend on the program and the number of people you need. We understand that SMEs don’t need large call center operations, so we have no minimum requirements for our process.
Access To The Best And Most Skilled Professionals Available
The Philippines is the “Call Center Capital of the World.” Many Filipinos strive to a talented agents in customer service. Don’t hesitate to work with the best customer service team possible.
Immediate Response
Get high customer satisfaction when you outsource our 24/7 answering services. We will provide your customers with immediate responses to their inquiries and concerns.
Automated Solutions
Need all-day customer support? We can provide you with an automated call center solution for all the primary concerns of your customers.
What Is 24/7 Answering Service
After-hours reception service is a call center program that aims to make your business operate non-stop. A telephone message is essential in every industry, especially in start-up businesses. Excellent live operator answer service can give more advantages to your product, such as a higher customer satisfaction rate and customer retention. Your business will also get more prospective clients as existing customers can spread the word about your business operations.
Aside from that, a dependable business call answering service will gain loyal customers. Faithful clients are vital if you are building your business reputation. More telephone answering companies are creating their after-house call center to prepare them for business expansion.
What is a 24/7 Answering Service?
24/7 answering is a feature in your business where your customer can talk to a live agent anytime. Many customers prefer to speak with agents even after hours because that is the only time they are available. You can also get a virtual receptionist on weekends and holidays. It’ll make your service more accessible to more people.
How much does a 24/7 answering service cost?
There is no definite pricing for an after-hours answering service. It’ll depend on the service you need, the software you will use, and the number of agents. However, some companies need the required seats before providing a service. This is not practical for small businesses since you only need a couple of people to work for you, and some companies are expecting more than 100 seats before operating.
What are the different types of 24/7 Answering Services?
The most common type of 24/7 answering service is customer care support. Customers can contact your customer service team to inquire about your product. They can assist them or forward the concern to you the next day. Another type of 24/7 support is an appointment setter where clients can call them and arrange a meeting with you during regular business hours. It is common for medical clinics where agents set a doctor’s schedule.
Is 24/7 answering service okay for small or medium businesses?
Having an after-hour answering service will greatly benefit small and medium businesses. People will rely on your service since they can depend on you anytime. SMEs need to get loyal customers, especially if they are starting to build their business profile.
Make Your Business More Accessible With Our After-Hours Answering Service
Want to increase your customer satisfaction rate? Planning to expand your business? Create a call center team for your 24/7 answering service, which will leave a great impression on your customers. You’ll also be exposed to other customers using your product in different time zones.
Let's talk objectively about your targets and KPIs
Let's create achievable KPIs that will measure the capability of your company. We will fulfill it by choosing suitable agents for your after-hours call center service.
Tell us the ideal 24/7 team you have in mind.
We trust your intuition when choosing the right people for your company. With our guidance, let us hire the best agents to work for you.
After we help scale your business, let's explore further.
After-hours call center service opens up a lot of opportunities for your company. Once we finish the initial KPIs, let's talk about business expansion.








Thinking about outsourcing?
Send us a message for a free 60-min consultation.
We’ll read it and set up a call ASAP!
- 122 Legazpi st Eton residence suite 8E, Makati, 1233, Metro Manila, Philippines.
- +1 888-864-2970