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Market Research Services

We are proud to be a top BPO provider for SMEs specializing in lead generation. Unlike typical lead generation companies, we stand out by offering exceptional B2B lead generation services through trusted marketing strategies that consistently produce high-quality results.

Why Do You Need Qualitative Market Research Services?

Develop your business most efficiently and effectively when you obtain feedback from your target market. Our market research and analysis services can provide insights into your targets’ current demands and preferences. It also allows you to see the emerging trends in your industry.

Our market research support team is adept at asking the right questions to gain helpful feedback for your business. Increase your customer satisfaction rating and be a key player in your industry as you gain fresh insights with our marketing research in services, business research services, and product research services.

Times are challenging, and we understand your need to emerge on top and gain a more significant market share. As one of the best market research providers for SMEs, we can help you achieve your goals and help you deliver only the best products and services to your target customers.

Recalibrate your marketing strategy and sales messaging as you take into account your customers’ feedback, courtesy of us—the best market research provider for a business like yours.

We are an ISO 27001-certified, HIPAA-compliant, and GDPR-compliant firm with over 17 years of industry experience. You can trust us to prioritize privacy and results in our partnership.

However, availability isn’t the only factor to consider. The quality of the answering service is just as important. Managing excellent telephone answering services while juggling multiple tasks can be challenging—but you don’t have to do it alone. Magellan Solutions is here to help with after-hours answering services. With nearly two decades of experience providing inbound call center services to SMEs, we are experts in the field.

Our phone answering services are ideal for small businesses, offering affordable pricing with no requirement for a large customer service team. We understand the needs of start-ups and allow you to scale at your own pace, providing guidance every step of the way.

We also know how crucial it is to protect your sensitive information. That’s why we’ve implemented strict security measures to safeguard your data. Our ISO certification reflects our commitment to ensuring the highest level of data protection.

Our Current Benchmarks For Market Research Services

4

Core Market Focus

5

Market Research You Can Choose From

100%

Flexible Pricing Option for SMEs

Our Approach To Market Research As A Service

Enable your business to be flexible and adaptable as you ride the wave of market changes with insightful market research.

Let your business become an instrument of life-changing solutions you provide to your customers. As a market research agency for SMEs, we offer custom-fit solutions and flexible pricing. Aside from these:

  • We hire only skilled market research personnel who know the right questions to ask
  • We have competent and focused market research teams who are excellent at handling market research project
  • We provide periodic reviews through our QA teams to ensure KPIs and goals are only met, and no excuses are allowed

Identify potential markets while you improve the current through our market research services.

Survey Services

Our comprehensive survey processing management ensures you can get your hands on your market’s feedback. Take into consideration what’s on trend and let go of ineffective marketing strategies.

Research Services

Never bother your in-house team with tedious market research. Receive your current market analysis in comprehensive and easy-to-understand reports once you partner with us.

Full-Service Research

Free yourself from the tedious gathering of feedback form writing, analysis, and creation of reports. We can deliver conclusive reports with emphasis on the information you ought to know.

 

Quality Research Services

Most of your customer’s experience needs to be quantifiable. Let us handle that for you. Our market research team is composed of empathetic personnel who know what questions to ask to draw valuable insights. We do not simply ask generic questions. We ask engaging questions to draw unfiltered answers from your customers.

Worldwide Research Services

Our market research team is knowledgeable and updated on the latest marketing research techniques. This is to ensure we are using the latest methodologies and technologies to deliver your needed reports.

Phone-market-research-services

Gain Market Awareness. Target Your Right Market. Acquire Valuable Sales Insights. Improve Customer Retention. All These Are Possible Once You Work With Us!

We offer premium market research services in whatever channels you can think of. Be it for your telephone survey, email, and social media. We have it! You can also try our survey call center to supplement your market research needs. No channels uncovered with us!

 

Skilled Market Research Call Center Representatives

We train our market research agents to ask inquisitive questions, getting genuine and insightful responses.

Fast Onboarding Process

To achieve the best results out of our partnership, we develop customized processes that fit your market research requirements. We start it with you, and we do it fast.

Cost-Effective Market Research Services

Reach out and gain wider market insights without the need to spend more. Get our valuable market information to improve how you do your business.

Constant Market Research Improvements

To give you quality service, we enhance and improve our market research processes. This is our pledge to deliver only the best for you.

What Do Market Research Firms Do?

The market research process involves many methodologies, such as a survey, to develop the most comprehensive report. These outputs are indispensable for business owners as they use them as a reference to perform better in their market.

What sets a good market research provider apart from other market research companies is when they can deliver genuine and valuable market information to your business. Their market research process must help you enhance how you deliver your services. Identify what product is the best to cater to your customers. Furthermore, they use several market research methodologies to develop conclusive and cohesive reports, which can help you apply necessary changes to your marketing strategies and brand messaging.

 

How Does Market Research Help Customer Service?

Market research can also act as a preemptive measure when dealing with customers. As you gain valuable information and improve your products and services, you minimize the probability of unsatisfied customers. Also, you can create a customer service countermeasure that only provides a satisfactory experience to your customers before, during, and after the sale or service rendered.

How Does Qualitative and Quantitative Research Differ in Services Marketing?

Any client can choose whether they want qualitative or quantitative research methodologies. But in services marketing, they especially work well together. As human experiences are not quantifiable, they can capture the necessary information through qualitative research methods. Results from the quantitative and qualitative research processes are useful to cross-reference respective results. Which in turn offers a more comprehensive conclusion from concrete data and concepts.

 

How to Start Market Research Services?

For SMEs that want to leverage market research to their advantage, looking for a market research agency with industry experience in this specific service is best. It is best to analyze your business model and current situation. Through this, you can get the necessary information to identify the desired results you want your market research team to obtain. Also, make sure your market research provider has personnel adept in the latest market research strategies, utilizes software and tools to streamline the overall process, and offers flexible pricing options.

 

What are Standardized Research Services in Marketing Research?

Services depend on the requirements of the client. But the most common research services are:

  • Feedback form writing
  • Survey hosting
  • Survey management
  • Data analysis
  • Report writing

Launch Your Market Research Services With Us

Are you tired of useless “guestimates”? Mismatch products with your customers? Poor public reception of your services? Never let these things affect your business. Make it possible today with our premium market research services!

Let's talk objectively about the market insights you want to gain

We know the necessity to thrive against your competitors. All the while, you are keeping your customers satisfied and earning their loyalty. Always be one step ahead as you get fresh insights within your market and industry. No missed opportunities!

Tell us your ideal market research team that suits your needs

We mainly hire based on the ability to deliver valuable results. We have in-house training to ensure our market research methods are on par with industry standards. Our QA managers make sure you only get conclusive information, nothing less.

After we help scale your business, let's explore further.

Our precise and in-depth market research is a valuable tool for your management purposes. As you gain your coveted benefits, let us stay hand-in-hand to reach for more. We pledge to stay efficient and support your research needs during our partnership. Start your journey with us!

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Send us a message for a free 60-min consultation. 

We’ll read it and set up a call ASAP! 

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