Call Center Philippines

About Call Center Philippines By Call4Peace LLC

Call Center Philippines is an inbound and outbound call center and business processing outsourcing provider in the Philippines. Combining unrivaled expertise and capabilities across industries and business functions, we bring fresh and new approaches to strategies and operational performance of business operations by delivering the right BPO and customer management solutions that span the entire customer lifecycle. We use our business-process knowledge and resources to create and implement solutions with and for our business customers worldwide. 

As a leading business process outsourcing provider of customer management solutions, we are committed to delivering outstanding customer experience with every interaction. Our company believes that customer experience is key to establishing lasting value for both business and their customers. We do this by creating integrated platforms, which include multiple customer channels and process support. These platforms enable us to consistently build and deliver stellar service across channels and locations across the globe. Whether the company needs fully integrated customer service or medical transcription that can be bundled with medical billing and coding services, Call Center Philippines provides organizations with the right tools, best practices, and the most talented people to support them every step of the way.

Core Values

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TeamworkWe value team accomplishments that advance the success of our clients
InitiativeProactively generate and act on improvement ideas
DedicationWe strive hard to achieve our shared goals.
IntegrityWe maintain the highest standards of fairness and ethics in all our transactions with our clients, employees, and the community we serve.
FlexibilityWe are adaptable to the needs of the clients.
HumilityWe acknowledge our weaknesses and strive to improve.

Mission

Our mission is to deliver unrivaled services through:

  • Continuous process improvement
  • A consultative approach to providing a unique customer experience
  • The development of our employees to be successful

Vision

Call Center Philippines vision is to be the best partner in providing Business Process Outsourcing services to small and medium businesses (SMEs).

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What sets us apart from other Contact Center and BPO providers

  • Collaborative client relationship
  • Strong customer focus
  • Global expertise
  • Dynamic and nimble approach to management
  • Analytics and insight
  • Results-driven
  • Customized solutions for every enterprise
  • Transformational results

We have the right solutions and approach that can bring the best results to your business.

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