Call Center Philippines

Our Facilities

Call Center Philippines by Call4Peace LLC. Makati

Call Center Philippines fosters a family-setting work environment that makes all employees feel at home and attrition at a minimum. This is what sets the Call Center Philippines apart from other offshore call centers. Call Center Philippines is a 600-seat call center operation located in Makati, one of the high-growth cities in the Philippines, and is part of Metro Manila. It presently houses the corporate, HR, IT offices, and operations floors. It is accessible to major transportation, airports, hotels, shopping malls, and the government. And it continues to expand with seats now offered to potential business customers.

Arrange a site visit to see our facilities today.

Email us or call our US toll-free number +1 888-864-2970

Call Center Philippines by Call4Peace LLC Metro Manila

Our other office is located in Metro Manila, a sprawling hub in Makati where we house our call center and office support operations for our expanding clientele.

Arrange a site visit to see our facilities today.

Email us or call our US toll-free number +1 888-864-2970

Call Center Philippines Centris

We have another office situated in Centris, a bustling hub in Quezon City, where we manage our call center and provide office support services to cater to our growing clientele.

Schedule a visit to tour our facilities today.

Email us or call our US toll-free number +1 888-864-2970

Our Call Center Technology

  • Fully integrated computer and telephony
  • Flexible agent scripting
  • Automatic call distribution
  • Enhanced Interactive voice response support
  • In-house IT professionals on call 24/7
  • Database integration
  • Predictive dialing
  • Multiple simultaneous campaigns
  • Call reports
  • Call recording, monitoring coaching, mentoring
  • Agent text messaging
  • Calls are recorded, batched, and processed
  • Receive information by secure website download, FTP, and email
  • Handle data entry into your website
Security-and-Business-cont

Security & Business Continuity

  • Data security network and IT infrastructure
  • 24/7 security
  • Co-location plans with an external disaster recovery site
  • Data backup process.
  • Power blackout process.

Contact us today for a free 60-min consultation

Thinking about outsourcing?

Send us a message for a free 60-min consultation. 

We’ll read it and set up a call ASAP! 

You can also contact our numbers: 

Toll Free: 1 800 371 6224 

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